FAQ | Querencia

Can I return or exchange items?

Yes, you can return or exchange an item within 14 days of purchase. Please refer to our full return and exchange policy for details.

How do I access your psychological content blogs?

You can find our latest blogs on psychological topics by visiting the "Blog" section of our website. We regularly update this section with new insights and perspectives.

What types of products do you offer?

We offer a wide range of clothing items and unique gift options. Our products are designed to inspire and uplift, aligning with the themes explored in our psychological content blogs.

How do I become a member?

To become a member, simply click on the "Membership" tab at the top of our website and follow the sign-up instructions. You can choose from various membership plans that suit your needs.

How do I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use this to monitor the status of your order on the shipping carrier's website.

What are the benefits of becoming a member?

As a member, you will receive exclusive discounts on all purchases, early access to new products, and special invitations to events and workshops. Members also get access to premium content and updates on our latest blog posts.